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Comprehensive collections
solution
Contact center management
RPA process automation
We employ cutting-edge technology to automate repetitive tasks such as:
Conversational analytics
Analysis of interactions to understand reasons for non-payment, customer responses, positive practices, and areas of improvement for advisors. The goal is to create more effective collection strategies.
Intelligent scoring of debtors
It is an advanced tool that combines financial data, credit behavior, and risk analysis to assess the probability of a debtor fulfilling their financial commitments and conduct a profile analysis for higher chances of payment.
Digital collection tool
We have designed a collection tool tailored to the current needs of clients. The Pago Smart web bot is available 24/7, accessible on all devices, and accepts various payment methods.
Omnichannel platform
It is an advanced software that combines multiple communication channels to reach your clients in the way that is most convenient for them. This includes emails, text messages, phone calls, and more. It is the key to debt collection management adapted to the digital era.
Business intelligence and data analytics
Real-time dashboard results, available for consultation at any time during management.
Chat Bot
Artificial intelligence assistant designed to engage in real-time conversation with users through text messaging channels.
Conversational artificial intelligence
Voice recognition tool for interacting with your users using natural language.
Useful for customer service, collections, and sales management. Optimizes costs and human agent management.